Our system is compatible with all standard SIP equipment. If you have problems setting up the service, please consult the instruction manual of your hardware.
Important! If you are using a hosted VoiP softswitch provider like eq. Kayote Networks (etc), make sure you are ONLY using IP addresses which are uniquely assigned to your account (check this with you provider). This is to prevent that other users of the same VoiP softswitch provider are able to use your balance.
G.729 (8 kbps)
G.723 (5.3 & 6.3 kbps)
Please send us your IP-addresses for authentication.
I haven’t received an email confirmation with my customer login data? It is possible that you did not receive our confirmation email due to spam filters. In that case, your registration may still have been successful. If you do not receive an Email from our customer service within 1 working day after registration, please send an Email by click on ‘Contact Us’ at the bottom of the page and ask for the status of your registration.
Rate changes will be announced by Email. Rates can be subject to changes without prior notice.
No monthly payment required . Take your time to use this credit and top up again if you run out of credit.
Paypal payments are normally processed within 1 working day.
Bank Transfers might take up to 7 working days, depending on your bank & region.
As soon as we receive your payment, it is processed automatically and your account will be credited instantly.
Please note that we cannot influence the transaction time before your payment reaches us.
And please always make sure to include the Transaction Reference Number/customer number when you transfer a payment! Otherwise your payment cannot be allocated automatically and processing time will be subject to delays.
Some banks do not automatically send us the Transaction Reference Number with the transaction, even if it is mentioned on the bank transfer form.
So please make sure that your bank includes the Transaction Reference Number in the payment description. If the Transaction Reference Number is incorrect or missing, the order can not be processed and your account will not be credited! As soon as we received your payment, it will be processed. Processing of bank transfer payments may take up to 7 working days. We will update your credit as soon as your bank transfer has arrived in our bank account. Please do not combine payments for several orders in one bank transfer, unless advised.
Please be as specific as possible regarding date & time, destination and a description of the problem. Every report is immediately forwarded to our engineers, who will take measures as soon as possible. Please note that we do not respond to every single report. But bad connections are bad for business, so you can be sure that any connection problem is handled with high priority.
Please note, that the call information you fill in, is merely numerical. (Example: for setting a CLI from Spain, don’t fill in "+34XXX", but "0034XXX")
In case that this does not help, please report back to us.
username = 12345678901
type = friend
secret = SECRET
host = CDS_IP
fromuser = 12345678901
context = from-trunk; use proper context
allow = g729; suporting ulaw, alaw, gsm, g723.1, G726, g729a
trustrpid = yes
sendrpid = yes
canreinvite = no